FAQ

Creating an account at ApolloSpin Casino is quick and straightforward. Click the 'Register' or 'Sign Up' button on our homepage, then complete the registration form with your personal details, including your name, date of birth, email address, and preferred currency (CAD, EUR, or USD). Create a secure password, agree to our terms and conditions, and verify you're of legal gambling age. You'll receive a confirmation email with a verification link – click this to activate your account. Once verified, you can deposit funds and start playing immediately. The entire process typically takes less than five minutes. For security purposes, we may request identity verification documents before your first withdrawal, so having these ready can speed up future transactions.

ApolloSpin Casino welcomes new players with a generous 100% match bonus up to 200 USDT on your first deposit, subject to a 35x wagering requirement. Additionally, we offer a $10 free chip no-deposit bonus for new registrations (50x wagering, maximum cashout of $100). Our welcome package extends to your second deposit with a 50% match up to $150. Beyond the welcome offers, you'll enjoy a 2% daily cashback on losses, a $5 bonus for verifying your documents, and an attractive referral program offering up to 20% when you invite friends. We regularly update our promotions, so check the Promotions page for seasonal offers, reload bonuses, and special tournament opportunities. All bonuses are designed to maximize your playing power while maintaining fair gaming practices in line with industry standards.

ApolloSpin Casino offers a diverse range of payment options to accommodate different player preferences. For deposits, you can use traditional methods including Visa, MasterCard, Skrill, and Neteller. We also support cryptocurrency transactions through Tron (TRX) and Tether (USDT), providing enhanced privacy and typically faster processing times. Our supported currencies include CAD, EUR, and USD. Minimum deposit amounts vary by method but generally start at $10 or equivalent. For withdrawals, we process requests through the same channels used for deposits, with cryptocurrency withdrawals typically completing within 24 hours, while traditional banking methods may take 1-5 business days. We prioritize secure transactions and employ advanced encryption technology to protect your financial information. Remember that for your first withdrawal, you'll need to complete our verification process, which helps maintain the security of your account and complies with regulatory requirements.

ApolloSpin Casino features an extensive game library powered by 21 leading software providers, ensuring exceptional variety and quality. Our collection includes hundreds of slots from renowned developers like Betsoft, Yggdrasil, Quickspin, and BGaming, featuring classic fruit machines, video slots, and progressive jackpots. Table game enthusiasts can enjoy multiple variations of blackjack, roulette, baccarat, and poker. For an immersive experience, our live casino section powered by Vivo Gaming and XProGaming offers real-time gaming with professional dealers. We also feature specialty games like scratch cards, keno, and bingo for those seeking something different. Our partnership with innovative providers like Evoplay ensures we regularly add new titles to our catalog. All games are optimized for both desktop and mobile play, allowing seamless gaming across devices. You can filter games by provider, type, or use the search function to quickly find your favorites or discover new ones.

ApolloSpin Casino operates under a valid gambling license that ensures we adhere to strict regulatory standards for fair gaming, player protection, and responsible gambling practices. Our platform employs industry-leading SSL encryption technology to safeguard all player data and financial transactions. We partner exclusively with certified game providers whose random number generators (RNGs) are regularly audited by independent testing agencies to confirm fair play and truly random outcomes. All personal information is handled in accordance with privacy laws and our comprehensive data protection policy. We implement robust anti-fraud measures and secure payment processing to protect your financial transactions. Our commitment to security extends to responsible gambling tools, including deposit limits, self-exclusion options, and reality checks. These measures collectively ensure that when you play at ApolloSpin Casino, you're enjoying a secure, transparent, and regulated gaming environment that prioritizes your safety and fair play.

ApolloSpin Casino offers multiple channels for customer support to ensure you can always reach us when needed. Our live chat service is available 24/7, providing immediate assistance for urgent matters directly through our website. For less time-sensitive inquiries or more detailed questions, you can email our support team at info@apollospin.com, with typical response times of 1-2 hours during peak periods. We also maintain a comprehensive FAQ section that addresses common questions about account management, bonuses, deposits, withdrawals, and gameplay. Our support team is professionally trained to handle inquiries in multiple languages, ensuring clear communication regardless of your location. For account security matters or verification processes, our dedicated security team is available through a specialized support channel. We value your feedback, so you'll receive satisfaction surveys after support interactions, helping us continuously improve our service quality and response efficiency.